

She is responsible for multiple key clinical services and programs including nursing, which have direct impact of healthcare operations at the VISN level. Prior to her appointment as the CNO she served in a dual role as the QMO/CNO since April 28, 2018. Terisa Sjue-Loring, MN, RN was appointed Chief Nursing Officer (CNO) of VISN 20 effective December 6, 2020. She began her VA career as a Presidential Management Fellow after receiving her Juris Doctorate with a focus on Health Law. Keltner is a graduate of the Healthcare Leadership Development Program, the VA/University of Chicago Fellowship in Clinical Medical Ethics, the Excellence in Government Fellowship, and holds FAC-P/PM and COR certifications. Keltner was a Health System Specialist in VA Central Office for the VHA Principal Deputy Under Secretary for Health. She worked in VISN 20 from 2013-2018 as the Executive Assistant to the Chief Medical Officer.

Keltner worked at the VA’s Office of Healthcare Transformation, where she led multiple priority initiatives for the Department. She is responsible for overseeing the administration functions of VISN 20, a system of 8 medical centers and 31 clinics in a four state region. Keltner was appointed Deputy Network Director of VISN 20 effective October 23, 2022. Her hobbies are hiking, cooking, gardening, music, and photography. Teresa is married to Jack Mynier and they have three adult children. Boyd is a member of a variety of society memberships, including American College of Healthcare Executives, American Osteopathic Association, Texas Osteopathic Medical Association, American College of Osteopathic Family Physicians and Mensa. She has attended various VA training seminars and received numerous certifications, including System Wide Ongoing Assessment & Review Strategy (SOARS) consultant training, Administrative Investigation Board (AIB) Training, and HCLI. Boyd is a diplomat of the American Osteopathic Board of Family Physicians. VISN 20 facilities recorded 3,684,494 outpatient visits in fiscal year 2019.ĭr. The medical centers currently operate 1,283 inpatient beds for acute medical/surgical, mental health, nursing home and rehabilitative care. VISN 20 is also home to 273 federally recognized American Indian/Alaskan Native tribes, 229 of which reside in Alaska. In FY19, we provided services to 335,340 unique patients, a 2% increase over FY18. As of the end of fiscal year (FY) 19, approximately 42.2% of enrollees and 39.7% of patients reside in rural or highly rural areas. The 135 counties cover 817,417 square miles, approximately 23% of the United States land mass, making it the largest VISN geographically. Boyd represents Veterans Integrated Service Network (VISN) 20, the VA Northwest Health Network, which includes the states of Alaska, Washington, Oregon, most of Idaho and one county each in Montana and California. Boyd, D.O., is Network Director for VISN20.
